Privacy Policy

We, at Sirca Paints, are committed to maintaining the confidence and trust of all our valued customers in all of our activities with them. Below is our Privacy Policy governing our use of information about you that you provide, actively or passively, while using the Site (Information). This Privacy Policy does not govern our collection of any information about you through any channel or by any method other than by your use of this Site. If you have any questions about this privacy statement or the content and practices of the Site, please feel free to contact us by clicking here.

TRACKING TECHNOLOGY

We collect non-personal information about our website traffic and usage patterns from technology such as Cookies and Web Beacons. Cookies are small text files that help us to personalize the content of the Site. Web Beacons are electronic files used to track your navigation on a website or collection of sites, the completion of transactions, submittal of applications and browsing behaviour. We use cookies and other tracking technology to understand and save your preferences for future visits, to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are permitted to use the information collected on our behalf to help us conduct and improve our business. If you prefer, you can choose to turn off all cookies via your browser settings. However, if you turn your cookies off, some of our services may not function properly.

INFORMATION YOU SPECIFICALLY PROVIDE

We collect information that you voluntarily provide when you register to access and use certain portions of the Site. We also collect information from you that is necessary to identify you and to process and fulfill your requests for information or service. If you interact with our website by booking services, submitting feedback, joining a mailing list, or writing a review or comment you may provide us with information, including: First and last name Address Email address Phone number

OUR USE OF YOUR PERSONAL INFORMATION

We use the information in order to make the Site more useful and to respond to your queries, to inform users of new promotions, products and services offered by us, to improve our level of service, and to provide notifications regarding the Site and our products and services. We restrict access to your information to those in our organization who require access in order to provide the Site, information and services to you. We also may share your Information with the following entities.

    • OUR AFFILIATED COMPANIES

      Unaffiliated service providers with whom we may subcontract, including website hosting companies, fulfilment companies, payment processing companies, and other third party service providers Government agencies and law enforcement officials, when required to do so to respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims We also reserve the right to share information with other organizations in the following situations, as authorized by law: as permitted by law in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violations of the Site?? Terms of Use or other agreements, or otherwise as required by law when we have your consent to do so when we need to share information to provide any product or service you have requested We also may use your IP address and information about the web pages you visit to gather broad demographic information, interests and behaviour so that we may better understand our Site users. This information may be used, for example, to analyze and improve our Site design and functionality. We may also share your non-personal information to deliver tailored advertising to you that match your interests when you visit our Site as well as other websites. You may opt-out of the use of your information. To learn more about the use of this information or to choose not to have this information used by our third-party advertising partner by opting out, please visit the Network Advertising Initiative by clicking here. If you delete your Cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

    • FORMER USERS

      Even after you stop using the Site or your permission to use the Site is terminated or ends for any reason, we may continue to use the information as provided in this Policy, as amended, and in accordance with applicable law. When you provide information via the Site and if you consent to us contacting you for this purpose, as required by law, we may use the information to occasionally notify you about special promotional programs and other valuable services we offer. If you prefer that we not contact you in this manner, or want to withdraw your consent, we will promptly remove you from our distribution list at your request. Please send any such request to: Customer Care Cell :– You can also click here or email us at info@sircapaints.com to email us your request, or call +011 4208 3083

    • SECURITY

      We use a variety of standard protections to maintain the security of your online session. Although the Site has security measures in place to protect against the loss, misuse and alteration of information under our control, we cannot guarantee that such security measures will be sufficient, will not be breached, and that your information may not be disclosed or otherwise accessed in any unauthorized manner. Certain information may be transmitted to you by electronic mail. Although it may be illegal to intercept or disclose these messages, these transmissions are not secured.

    • CHILDREN’S PRIVACY PROTECTION

      The Site does not target children or provide products or services for use by children. We do not knowingly collect information from persons under 18 years of age. If you are under 18 years of age, you may review the Site only with involvement of a parent or guardian, and you may not use any portion of the Site that would require collection of personal information from you.

    • LINKED INTERNET WEBSITES

      The Site may provide hypertext links to other websites that may contain privacy provisions that are different from those provided herein. We are not responsible for the collection, use or disclosure of information collected through those websites, and we expressly disclaim any and all liability related to such collection, use or disclosure. You are encouraged to read the privacy policies of other websites reached through the use of links from the Site.

    • MODIFICATION

      As we grow and new features are added, or legal requirements change, this Privacy Policy may be modified. Any changes to the Site?? Privacy Policy are effective as of the time they are posted on the Site. All information submitted through the Site is subject to this Privacy Policy, as amended. This Privacy Policy was last updated in November, 2021.

    • HOW TO CONTACT US

      If you have any questions or complaints about our Site, our Privacy Policy, or the information we collect, please contact our customer service team at info@sircapaints.com

This privacy notice for SIRCA PAINTS INDIA LIMITED (“we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

  • Visit our website at https://www.sircapaints.com, or any website of ours that links to this privacy notice
  • Download and use our mobile application (Sirca Parivaar Pro), or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@sircapaints.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. When And With Whom Do We Share Your Personal Information?
  4. How Long Do We Keep Your Information?
  5. Do We Collect Information From Minors?
  6. What Are Your Privacy Rights?
  7. Controls For Do-Not-Track Features
  8. Do We Make Updates To This Notice?
  9. How Can You Contact Us About This Notice?

 

  1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses
  • contact preferences
  • contact or authentication data

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.
  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Background Location Tracking

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your location data when you use our mobile application (“the App”). By using the App, you consent to the practices described in this Privacy Policy.

The App may collect and process your location data, including but not limited to GPS coordinates. We may collect this information when the App is running in the background to provide you with location-based services, improve our App’s functionality, and for analytics purposes.

How We Use Your Location Information

We use your location data for the following purposes:

  • We use your location data to calculate the distance and working hours, after start attendance we track your activities like distributor check-ins and your visits and order collection.
  • Legal Compliance: We may disclose your location data to comply with legal obligations, such as responding to subpoenas or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your location data may be transferred as part of the transaction. We will ensure that your data remains protected and subject to the terms of this Privacy Policy.

YourChoices

1 Location Settings: You can control the App’s access to your location information through your device settings. You may choose to disable location tracking, restrict it to only when the App is in use, or grant full background location access.

  1. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information

  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@sircapaints.com.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.
  • Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at info@sircapaints.com.

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@sircapaints.com or contact us by post at:

SIRCA PAINTS INDIA LIMITED

G-82, KIRTI NAGAR, DELHI – 110015